Before you arrive
Boarding made simple
Check your booking for its confirmed boarding time and arrive before departure. Your booking details always remain the authoritative source for the experience you selected.
Plan your trip
Everything you need for a beautiful day aboard.
Boarding guidance, timing, what to bring and the answers guests ask most often.
Departure point
Crown Point
Crown Point
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Talk with our team
Questions about family needs, accessibility, weather or a special occasion? We’re happy to help.
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Frequently asked questions
Live guidance managed by the Tobago Princess team.
How do I book for a large group?
Start with the total number of guests in the booking flow. If your group needs special arrangements, contact the team so availability and requirements can be confirmed.
When are passenger details required?
Add the details requested during booking. Any remaining passenger information can be completed in My Tobago Princess before the deadline shown for your trip.
How do payments, deposits and bank transfers work?
The payment options and any deposit due are shown at checkout for your selected experience. Bank transfers are confirmed only after the uploaded proof has been reviewed.
When and where should I arrive?
Use the boarding time, location and instructions in your confirmation or My Tobago Princess. Please arrive early enough to complete the displayed boarding steps.
Can children travel aboard?
Yes, when the selected experience allows them. Enter every child and infant as a passenger and follow the age and guardian requirements shown during booking.
How do waivers and boarding passes work?
Complete required passenger details and waivers in My Tobago Princess. Boarding passes become available according to the requirements shown for your booking.
What happens if weather affects the trip?
Safety comes first. The team will contact you if conditions require a change and will explain the options available under the policy attached to your booking.
Can I cancel, reschedule or request a refund?
Open My Tobago Princess to view the policy and submit an available request. Eligibility and any amount depend on the terms for your booking and its current status.
What is My Tobago Princess?
It is your secure trip area for booking status, passenger details, payments, waivers, boarding information and available change requests.
Sea more. Live more.